This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, the Just Book It Travel Team is available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.
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IMPORTANT DATES
Please RSVP as soon as possible.
Final Payment/Changes:
The last day to pay in full or modify your reservation is July 1, 2026
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HOW DO I RSVP FOR THE WEDDING?
To confirm your attendance, complete the form below and submit a $50-per-person room deposit with Just Book It Travel.
🔗➡️ RSVP / BOOK MY ROOM [Wedding Attendance RSVP]
UNABLE TO JOIN US?
We’ll miss you, but we completely understand! Please let us know by clicking below:
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
Yes. In order to attend the wedding events, you must book your stay through Just Book It Travel.
They manage the guest list, room block, transportation, and event logistics providing group rates, concierge-level support, and easy payment options.
ARE KIDS INVITED?
Although we truly adore your little ones, please note that the hotel is adults-only and does not allow guests under the age of 18
Come ready to relax, celebrate, and enjoy an unforgettable time and an amazing party with us!!!
WHAT ARE THE SUGGESTED TRAVEL DATES?
While the wedding takes place on November 21, 2026, we would love for you to enjoy a full vacation!
The minimum stay is three nights, and we recommend booking from November 19 to November 23, 2026.
Feel free to stay longer so you can enjoy the resort, attend the wedding, and relax.
Group rates apply for up to 7 nights, subject to availability.
A 3-night minimum stay is required to attend the wedding.
CAN I BRING ADDITIONAL GUESTS?
Your plus-ones are more than welcome to travel with you!
If you’re not yet sure who your travel companion will be, we recommend booking as a single traveler. You’ll be able to add your companion up to one month prior to travel. Once we have the name and date of birth of your travel companion, the double-occupancy nightly rate discount will be applied accordingly.
WHAT IF I'M UNSURE OF MY EXACT TRAVEL DATES?
Book now and finalize later!
Changes are penalty-free until July 1, 2026.
If in doubt, reserve a longer stay, you can reduce nights later (subject to availability).
WHAT IS THE PAYMENT SCHEDULE?
-$50 per guest deposit confirms your RSVP
-Optional monthly payments (not auto-drafted)
-Final balance due: July 1, 2026
-After this date, all payments are non-refundable unless travel protection was purchased
CAN I PURCHASE TRAVEL PROTECTION?
Absolutely and it is highly recommended!
Protect your investment from the unexpected.
You can purchase at the time of booking or within 10 days. Travel protection insurance can also be purchased independently of Just Book It Travel.
WHAT IS THE CANCELLATION POLICY?
-Before July 1, 2026: Only $50 of the deposit is non-refundable, unless you have travel protection.
-After July 1, 2026: All payments are non-refundable.
Refunds must be requested through your travel insurance provider.
WHAT TIME IS CHECK-IN?
Check-in begins at 3:00 PM.
If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.
Pro tip: Pack swimwear in your carry-on!
WHAT DOES ALL-INCLUSIVE MEAN?
Secrets takes “All-Inclusive” to the next level with its Barefoot Luxury® concept — blending art, design, and world-class service.
-Unlimited gourmet dining (buffet & à la carte)
-Unlimited cocktails, beer & non-alcoholic drinks
-24/7 room service
-Pool & beach wait service
-Daily activities & nightly entertainment
-Live music and theme nights
-Non-motorized water sports (kayaking, snorkeling, paddleboarding)
-Fully equipped fitness center
-Access to two swimming pools, including an infinity pool
-Beach and pool loungers, umbrellas & towels provided
-Wi-Fi throughout the resort
-Tennis courts & other land sports
-Access to nearby golf course (special pricing for guests)
WHAT IS INCLUDED WITH MY BOOKING?
In addition to all of the above, you will also enjoy:
-Concierge support from Just Book It Travel
-Flexible monthly payment plan
-All taxes & fees- no hidden charges
-Optional travel insurance
-Peace of mind: we are here to help every step of the way!
HOW CAN I FIND GOOD FLIGHT DEALS?
Set alerts on Google Flights and book directly with the airline for more flexibility.
We recommend that as soon as you book your room, you visit the following link to start looking at your flights and read 5 tips to find great flight deals.
🔗➡️ 5 Tips - Finding the Best Flight Deals
WHICH AIRPORT DO I FLY INTO?
Cancun International Airport (CUN)
HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?
It’s easy! The JBIT team will contact you 90 days before the wedding with the best options for the entire group. Stay tuned!
DO I NEED A PASSPORT?
Yes! All guests need a valid passport to travel to Mexico.
Double-check that it’s valid for the full duration of your stay.
If you don’t have one yet, apply early! Expedited processing can take up to 12 weeks.
WHAT SHOULD I PACK OR PREP FOR?
We’ve created a Pre-Travel Checklist to make things easy—especially if it’s been a while since your last international trip.
Confirmed guests will receive a complete Travel Guide 7–10 days before departure.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a family-owned, referral-based agency built on amazing service.
If you loved your experience, spread the word!
For feedback or suggestions, email: info@justbookittravel.com